Every airline.
Every seat.
Every detail.

Airlines advertise seat widths by cabin class. AirEndex records seat width at the armrest for every aircraft type operated, including regional jets and narrow-body variations that often carry narrower seats than the mainline fleet.

Fixed armrests cannot be raised on most economy seats. We record armrest type, whether they lift, tray table width and the distance between seat and tray when deployed.

Every airline has a seatbelt extender policy. Most are inconsistent in how they apply it. AirEndex records whether extenders are available on all aircraft, how to request one without drawing attention and whether proactive request is possible.

Customer of size policies vary dramatically. Some airlines require a second seat purchase at the gate, others at booking, others only on request. We document the exact policy, enforcement patterns and whether bulkhead or aisle seats mitigate it.

CPAP machines, portable oxygen concentrators, power wheelchairs and other medical equipment each have specific airline policies. We index battery type restrictions, documentation requirements, overhead bin access and whether power outlets are available at seat.

Pre-boarding access, aisle chair availability, jetway versus stairs, and whether the airline guarantees assistance or only provides it on request. We also document complaint escalation contacts for when assistance fails.