The Airline Accessibility Database

Before you fly · Read this once

The Wheelchair Assistance Protocol

Every airline uses the same three letter codes when you request mobility assistance. Knowing which one fits your situation gets you the right help, faster, with less explaining at the gate. Request during booking, or call the airline's accessibility desk before you travel.

WCHR

Wheelchair · Ramp

You can walk, but need help with long terminal distances. Most common request. Use this if you can navigate the cabin yourself.

WCHS

Wheelchair · Steps

You cannot climb stairs but can walk to your seat once on board. Useful for jet bridges with steep grade or remote stand boarding.

WCHC

Wheelchair · Cabin

You need an aisle chair to reach your seat. The airline provides one and trained staff to assist. Request 48 hours ahead minimum.

Bringing your own mobility device

Notify the airline at least 48 hours before your flight. Lithium ion batteries: must be carried on, capacity limits apply (under 100Wh, or 100 to 160Wh with airline approval). Dry cell batteries: must be disconnected and packed per IATA rules. Measure your device in its smallest folded state and have those numbers ready when you call.

Tipping etiquette (US travel)

Wheelchair assistance is provided free of charge by all major US airlines, but the workers pushing your chair are typically contracted and tipped staff. Customary tip: $5 to $10 per assist, more for connections requiring multiple terminals. Not required, always appreciated.